The questions we get asked most, answered plainly.
About the product
What exactly is Richie’s Collagen?
A daily pork collagen topper for dogs. You stir one serving into their usual food to support healthy joints, skin and coat, and everyday wellbeing.
Is it a complete food?
No. It’s a complementary topper designed to sit alongside a balanced diet — not replace it.
How long does one tin last?
Thirty daily servings, one for every day of a typical month.
Does it need refrigerating?
No. Keep it cool and dry, and seal the tin between servings.
Using it
How much should I give?
Small dogs half a serving, medium dogs one, large dogs one and a half. Introduce gradually over the first week.
Do I need to change my dog’s food?
No. The whole point is that nothing else changes — same food, same routine, one extra spoonful.
My dog is fussy. Will they eat it?
Most do, because it’s stirred through food they already like. If yours turns their nose up, the 30-day happiness guarantee covers you.
Is it suitable for puppies?
The topper is formulated for adult dogs. If you have a puppy, ask your vet first.
Personalisation
Can I personalise the tin?
Yes — add your dog’s name and a favourite photo before adding to basket, and we print them on the label.
Can I change the details after ordering?
Usually yes, if you catch us before the order enters production (about 24 hours).
What photo works best?
A clear, well-lit shot where your dog’s face fills a good part of the frame. JPG, PNG or WebP up to 5MB.
Orders & delivery
What does the monthly plan cost?
£30, including 30 daily servings and free UK delivery. Cancel any time.
When will my tin arrive?
UK standard delivery is free and usually 2–4 working days.
When do you launch?
Soon. Join the pack and you’ll hear first — founding pack members get their tins before anyone else.
Richie & rescue
How does the rescue contribution work?
£1 from every tin is dedicated to supporting dog rescue. We’re confirming our partners before launch and will publish exactly where the money goes.
Who was Richie?
A rescue Dalmatian who gave his family fourteen wonderful years. Read his story.